Terms & Conditions
Last updated: January 2025
Welcome to Zoobiton. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please take a moment to read them.
About Us
Zoobiton
Operated by Metadata Support Ltd
Located in Cyprus, serving Cyprus & Greece
Email: support@zoobiton.com
Ordering
When you place an order, you agree that:
- All information provided is accurate
- Orders are subject to product availability
- We may cancel an order in case of pricing or stock errors
You will receive order confirmation and shipping updates via email.
Pricing & Payment
Prices include VAT unless stated otherwise. We accept secure electronic payments through trusted payment providers.
Shipping
We ship across Cyprus and Greece via courier services. Delivery times vary based on location and availability.
Full shipping details can be found in our Shipping & Returns Policy.
Returns & Refunds
You may return eligible products within 14 days of delivery.
Returned items must be unused, unopened, and in original packaging.
Consumables (toners, cartridges, etc.) are non-returnable once opened.
More information is available in our Returns Policy.
Warranty
Products come with manufacturer warranty where applicable. Warranty claims follow the manufacturer’s policy and procedures.
Privacy & Data Protection
We respect your privacy and comply with GDPR. Our Privacy Policy explains how we collect and protect your data.
Limitation of Liability
Zoobiton is not responsible for:
- Delays caused by couriers
- Incorrect address information provided by customers
- Losses due to misuse of products
Use of Website
Users agree not to misuse the website, attempt unauthorized access, or interfere with its functionality.
Changes to Terms
We may update these Terms periodically. Continued use of the site means acceptance of the updated terms.
Contact Us
If you have questions about these Terms, contact us at:
zoobiton@zoobiton.com